Returns & Refunds

At Primal Force, we stand behind every bottle of our vitality supplements. Our formulas are built for real results, not hype, and we expect customers to actually use the product before deciding it’s not for them.

If after 14 days of consistent use—and within the 60-Day Money-Back Guarantee window—you’re not satisfied, contact us at admin@primalforce.vip. We’ll take care of you.

Cancellation Policy

Orders can be changed or canceled within 24 hours of being placed.
Past that point, your order is already moving through the fulfillment pipeline and modifications are unlikely.

If canceled within the 24-hour window, refunds are processed within 7 business days.

60-Day Money-Back Guarantee

We’re confident in the quality and effectiveness of Primal Force supplements.
That’s why your order is protected by a risk-free 60-day guarantee.

Here’s how it works:

  • Use the product for at least 14 days. Results require consistency.

  • If you’re not experiencing the benefits you expected, you can request a return anytime from day 14 through day 60.

  • Shipping fees are non-refundable.

To begin a return, message us through the Contact Us page or email admin@primalforce.vip with your Order Number or the Name + Email used at checkout.

Damaged or Defective Items

We package each order securely, but if something arrives defective or physically damaged, notify us within 72 hours of delivery.

Send a clear photo of the issue to admin@primalforce.vip.

If approved, we’ll ship you a replacement at no cost.

Note:

  • Cosmetic packaging damage (e.g., a dented box) does not qualify as a damaged product.

  • We do not replace or refund items damaged due to misuse, normal wear, or customer handling errors.

Shipping & Delivery

We use trusted carriers, but once the package is handed off, delays or issues caused by the carrier, customs, or external factors are out of our control.

We are not liable for lost, stolen, or delayed packages after they enter the carrier network.

If a problem occurs, contacting the shipping carrier directly is the fastest route to a solution.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout.

If the wrong address is submitted and we are not notified within 24 hours, the order may not be eligible for a refund or reship.

Policy Updates

Primal Force reserves the right to update or modify this Refund & Return Policy at any time.
Check the latest version before making a purchase.

By placing an order with Primal Force, you agree to all terms outlined in this policy.